We want you to love your purchase from This is Rebellion. If something’s not quite right, here’s how we handle returns and exchanges.

---

1. Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return:

• Item must be unused, unworn, and in the original packaging

• You must have proof of purchase (e.g. order confirmation or receipt)

We do not accept returns on:

• Sale items or clearance

• Custom or personalised items

• Gift cards or digital downloads

---

2. How to Start a Return

Email us at returns@thisisrebellionhub.com with:

• Your full name

• Order number

• Reason for return

We’ll get back to you with return instructions. Please do not send items back without contacting us first.

---

3. Return Shipping

• You are responsible for return shipping costs unless the item is faulty or we made a mistake.

• We recommend using a tracked service — we can’t guarantee receipt of returned items otherwise.

---

4. Refunds

Once we receive and inspect the item, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Original shipping costs are non-refundable, unless the return is due to our error.

---

5. Exchanges

We accept exchanges for a different size or colour of the same product (if in stock). Please contact us to arrange an exchange.

---

6. Damaged or Faulty Items

If your order arrives damaged or faulty, please email us within 48 hours of delivery at returns@thisisrebellionhub.com with:

• A photo of the item and packaging

• Your order number

• Description of the issue

We’ll sort it quickly with a replacement or full refund.

---

7. Need Help?

If you have any questions, just reach out:
returns@thisisrebellionhub.com