Frequently Asked Questions
1. How long will my order take to arrive?
Orders are usually processed within 2–3 working days.
UK delivery typically takes 3–5 working days after dispatch.
International delivery times vary depending on location.
2. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout.
3. Can I track my order?
Yes — once your order is dispatched, you’ll receive a tracking number via email.
4. What sizes do you offer?
Sizing varies by product. Each item’s page has a Size Guide to help you choose the right fit.
5. How do I return or exchange an item?
If you’re not happy with your purchase, you can return it within 14 days of delivery.
Please see our Returns Policy for full details.
6. Do you accept Apple Pay / Google Pay?
Yes, we accept Apple Pay, Google Pay, and all major credit/debit cards through our secure checkout.
7. Can I cancel my order?
If your order hasn’t been shipped yet, contact us at hello@thisisrebellionhub.com as soon as possible.
Once shipped, orders can’t be cancelled but can be returned under our Returns Policy.
8. Are your products sustainable?
We aim to use responsible materials and ethical suppliers wherever possible. Sustainability is an ongoing focus for our brand.
9. I received the wrong item / something’s damaged — what should I do?
Please email hello@thisisrebellionhub.com with your order number and photos of the issue.
We’ll sort it quickly.
10. Do you offer gift cards?
Not yet — but they’re coming soon!